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Center for Creative Leadership

Feedback That Works: How to Build and Deliver Your Message, Second Edition (French)

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Effective feedback, whether it's meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation. Two, describe the other person's behavior you observed in that situation. And third, describe the impact that behavior had on you. The result is a message that is clear and that can inspire action and productive change
This book is currently unavailable
37 printed pages
Original publication
2020
Publication year
2020
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