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Roger Martin

Design of Business: Why Design Thinking is the Next Competitive Advantage

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Most companies today have innovation envy. They yearn to come up with a game—changing innovation like Apple's iPod, or create an entirely new category like Facebook. Many make genuine efforts to be innovative—they spend on R&D, bring in creative designers, hire innovation consultants. But they get disappointing results.
Why? In The Design of Business, Roger Martin offers a compelling and provocative answer: we rely far too exclusively on analytical thinking, which merely refines current knowledge, producing small improvements to the status quo.
To innovate and win, companies need design thinking. This form of thinking is rooted in how knowledge advances from one stage to another—from mystery (something we can't explain) to heuristic (a rule of thumb that guides us toward solution) to algorithm (a predictable formula for producing an answer) to code (when the formula becomes so predictable it can be fully automated). As knowledge advances across the stages, productivity grows and costs drop-creating massive value for companies.
Martin shows how leading companies such as Procter & Gamble, Cirque du Soleil, RIM, and others use design thinking to push knowledge through the stages in ways that produce breakthrough innovations and competitive advantage.
Filled with deep insights and fresh perspectives, The Design of Business reveals the true foundation of successful, profitable innovation.
This book is currently unavailable
198 printed pages
Original publication
2009
Publication year
2009
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  • Tobias Lybech Bojesenshared an impression6 years ago
    👍Worth reading

Quotes

  • Laura Garciahas quoted5 years ago
    For another perspective on the path through the knowledge funnel, see “Hunches, Heuristics, and Algorithmics: A Quick Note.”)
  • Ana Galvánhas quoted6 years ago
    removed.
    Kroc relentlessly stripped away uncertainty, ambiguity, and judgment from the processes that emerged from the McDonald brothers’ original insight. And by fine-tuning the formula
  • Ana Galvánhas quoted6 years ago
    In every phase of McDonald’s operations, judgment was removed, possibilities were removed, and variety was removed

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