Summary: 12 – Rodd Wagner and James Harter, BusinessNews Publishing
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Summary: 12 – Rodd Wagner and James Harter

This work offers a summary of the book “12: The Elements of Great Managing” by Rodd Wagner and James Harter.

Based on the responses of over a million employee interviews, Wagner and Hartner have identified 12 fundamental requirements which make a good manager. The authors are closely associated to The Gallup Organization, which conducted the research that underpins these theories. Stating clear common objectives, providing sufficient training, giving appropriate feedback, encouraging personal development and providing opportunities for growth are just a few of the key elements which motivate employees, and foster a healthy working environment. What's more, if people feel valued and encouraged by their managers, this results in a greater loyalty to the employer and a more ambitious work ethic.

This summary not only provides 12 key principles of management, it also outlines the benefits of good management on a personal and organisational level. Although some of it may seem intuitive, this succinct guide will be truly valuable in bringing together all the elements in your management toolkit in a coherent and synchronised way.
43 printed pages

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