The first book to focus on the application of language models for classroom management, Making Your Words Work offers a large repertoire of linguistic approaches to improve communication between teacher and pupil. It provides a robust rationale of the causes of anxiety and dysfunctional behaviour. It covers the latest developments in effective teaching through the modification of language use. Previously published as Words Work!: How to Change Your Language to Improve Behaviour in Your Classroom ISBN 978–189983698–7 — resized and reformatted.