People Centred Performance Enhancement

The Performance enhancement Programme (PeP) lays the foundation for establishing a People Centred Organisation capable of delivering a turnaround in the most unlikely circumstances through People Centred Performance Enhancement.

Born in the challenge of a University turnaround the PeP was nurtured in the private sector and given its biggest test in a huge national public sector turnaround. The PeP offers a road-map to turnarounds in both the public and private sectors.

Many books explore turnarounds. Few have explored the common ground between the public and private sectors. Even less have offered a 360 degree guideline to implementing a People Centred Performance Enhancement Programme that’s found favour in small services to large international manufacturing and national public sector entities. In today’s modern world, must one declare allegiance on “people first?” What’s a manager to do?

Well, for one thing, forget the hype around complex solutions. Realize that the solution lies in building a 360 degree People Centred Organisation and know that you must cover all the bases. If you are going to do a partial test then, you SHOULDN’T. All the foundations of People, Operations, Funding and Culture are individually necessary but not sufficient for success through Vision and Strategy.

Understand why being able to assess personality is as important as a balanced scorecard. Take up the offer of downloadable forms, templates, spreadsheets and tables. Read about researching to find a Vision that is compelling and which packs a punch! Read about why voluminous strategy documents are best used for ambiance as wallpaper! Read about crowd shaped data collection and when it crosses the line to giving customers the jitters about being watched! Read about a unique budget framework that has an equal focus upon what you do at the margin and that which you do not do. Realise that the time is right for reaping the rewards from establishing a People Centered Workplace Ubuntu!

You’ll be invited to join a web based implementation club where you can share ideas.

Dedicated to some 2,000 people that have implemented a PeP. The book presents detail on the framework used in both the public and private sectors. The PeP was first published as a Case Study in the international journal: The Public Fund Digest of the ICGFM. The case study reported the success of a “Base 80 budget framework” that revolutionizes choice in public sector budget decision- making. The Base 80 framework is discussed in detail with links to download administrative documentation.

The PeP Aligns and Integrates the Essential Elements for Success. Individually Each Element is Necessary but not Sufficient for Success. The book unpacks the detail of the framework under headings that include the following:

Vision

Vision: Crisp, Clear & Real | Aligned | Detailed

PeP Champion: War Room | Project Management | Operations Monitoring Unit

Communication: Fuel Gauge | Speedo | Rev Counter

Strategy

Strategy: Wall Paper | Scorecards | Execution

Structure: Centralised |Decentralised | Mixed

Leadership: Authoritarian | Participative | Self Directed

People

Responsible: Task Mapping & SLA’s | What: Delegations & Instructions | Meaning

Empowered: Skills Audit | How, Video Production Unit | Training is Everyone’s Business

Accountable: Timeliness | Accountability | Rewards

Operations

Systems: Supportive | Operational | Utilised

Processes: Mapped | Displayed | “As Is/To Be”

Policies: Trust | Innovation | Standardisation

Funding

Budget Formulation: Base 80 | Strategy Focused | Top Down/Bottom Up

Budget Execution: Supply Chain Mgt. | Commitment Accounting | Delegated Spend Authority

Budget Reporting: Volumes & Values of Service | Monthly, Daily etc Accounts | Multi Yr Focus

Culture

Attitude: Team ID/Uniforms | What’s Right not Who | It’s My Job

Personality: Profiling | No Stripes Leadership | The Value of Diversity

Corruption: Prevention | Detection | Reaction