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Must Read Summaries

Summary: Delivering Happiness Tony Hsieh

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The must-read summary of Tony Hsieh's book: “Delivering Happiness: A Path to Profits, Passion and Purpose”.This complete summary of the ideas from Tony Hsieh's book “Delivering Happiness: A Path to Profits, Passion and Purpose” shows how everyone has the potential to become a successful entrepreneur with dedication and hard work. In his book, Hsieh explains the best practices of his own company, Zappos, and how it is important to create a customer-focused company that also provides a happy working environment for employees. This book is a must-read for any budding entrepreneur who wants to learn from the best in the business and start building their fortune.Added-value of this summary: • Save time • Understand the key concepts • Increase your business knowledgeTo learn more, read “Delivering Happiness” and find out how you can start focusing on other people's happiness to increase your own.
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39 printed pages

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Impressions

  • Иван 壹萬shared an impression8 years ago

    Strange, I thought Zapos got more things to share. Not only customer care makes this company special, however you wont find anything else in this book.

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    Quotes

    • stellarnodehas quoted8 years ago
      It’s been interesting to look at the evolution of the Zappos brand promise over the years:
      1999 -Largest selection of shoes
      2003 – Customer service
      2005 – Culture and core values as our platform
      2007 – Personal emotional connection
      2009 – Delivering happiness.”
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      • stellarnodehas quoted8 years ago
        purpose to a single statement: Zappos is about delivering happiness to the world.
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        • stellarnodehas quoted8 years ago
          “If you have more than 3 priorities then you don’t have any.”
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