Neil Forrester

Customer Support
You should only work with a broker that has an active and professional customer support team. The customer support will help you in case you have any inquiries, especially if you encounter any technical problems.

a cold wallet is the kind of cryptocurrency wallet that is stored offline. It is also referred to as cold storage.

This is where you keep your private and public keys offline. Since it is not exposed to the Internet, it offers more security than a hot wallet. However, since a cold wallet is held offline, it offers less convenience than a hot wallet.