en

Mark Goulston

  • Ng Mei Keathas quotedlast year
    nine basic rules and twelve quick techniques you can use to move people through different points on the Persuasion Cycle.
  • Ng Mei Keathas quotedlast year
    the right words have tremendous power to heal
  • Ng Mei Keathas quotedlast year
    The key to winning is poise under stress.
  • Ng Mei Keathas quotedlast year
    When bad things happen, if you resist the temptation to do anything that will make matters worse, you will discover valuable things about your company and yourself that you would never have learned had you not taken the hit.”
  • Menna Abu Zahrahas quoted2 years ago
    Now that I’m a little calmer, I can see that I might be overreacting or taking the situation too personally in this way: _____________________________________________.”
  • Menna Abu Zahrahas quoted2 years ago
    I try that better strategy, the benefits will be _________________________________________________.”
  • Menna Abu Zahrahas quoted2 years ago
    Commit to taking action
  • Menna Abu Zahrahas quoted2 years ago
    That’s because you need to remain calm even as you’re experiencing a nearly overwhelming urge to give in to anger or fear.
  • Menna Abu Zahrahas quoted2 years ago
    battle your natural fight-or-flight instinct.
  • Menna Abu Zahrahas quoted2 years ago
    So make an effort to practice them every day, especially right before you meet with an irrational person.
fb2epub
Drag & drop your files (not more than 5 at once)