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Umut Avci
Umut Avci
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Ali Dalgic
,
Anna Irimiás
,
Aybeniz Akdeniz Ar
,
Celil Cakici
,
Christina K. Dimitriou
,
Gulnil Aydin
,
Hakan Boz
,
Huey Chern Boo
,
Jong-Hyeong
,
Kawon Kim
,
Kemal Birdir
,
Mariangela Franch
,
Melissa A. Baker
,
Ozan Guler
,
Petranka Kelly
,
Ugur Caliskan
,
Umut Avci
Service Failures and Recovery in Tourism and Hospitality
2
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