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Steve Martin

Stephen Glenn "Steve" Martin is an American actor, comedian, writer, playwright, producer, musician, and composer. He was raised in Southern California in a Baptist family, where his early influences were working at Disneyland and Knott's Berry Farm and working magic and comedy acts at these and other smaller venues in the area. His ascent to fame picked up when he became a writer for the Smothers Brothers Comedy Hour, and later became a frequent guest on the Tonight Show.In the 1970s, Martin performed his offbeat, absurdist comedy routines before packed houses on national tours. In the 1980s, having branched away from stand-up comedy, he became a successful actor, playwright, and juggler, and eventually earned Emmy, Grammy, and American Comedy awards.

Quotes

zanyar baezhas quoted2 years ago
Some research by Rick van Baaren tested the idea that food servers who match their customers’ verbalizations after receiving the order will increase their tip size. No paraphrasing, no nodding, no “okays”—just repeating back word for word the customer’s
zanyar baezhas quoted2 years ago
social psychologists Tanya Chartrand and John Bargh argue that matching the behavior of others creates feelings of liking and strengthens bonds between two people
zanyar baezhas quoted2 years ago
I’m sorry you’re upset,” came the reply from the customer service operator.

“I’m not upset, I’m angry,” replied the customer in an increasingly loud voice.

“Yes, I can hear that you are disturbed.”

“Disturbed? Disturbed? I am not disturbed, I am angry,” shouted the customer.

The conversation quickly spiraled into a battle of wills with the customer becoming increasingly angry at the customer service agent’s reluctance to acknowledge the fact that she was angry. The simple repetition of the customer’s own words might have led to a different outcome
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