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Authors
Jochen Wirtz
Jochen Wirtz
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Overview
Books
Business
Social Science
Science
Mathematics
Books
unavailable
Jochen Wirtz
Designing Customer Service Processes
88
19
1
10
unavailable
Jochen Wirtz
Service Quality and Productivity Management
46
2
unavailable
Jochen Wirtz
Managing Customer Relationships and Building Loyalty
45
1
6
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