You dare not waste any of your customers’ or prospects’ time. You’ve got to orient everything in your business to being convenient, to saving time for those who do business with you.
Make it easy to learn about you, to contact you, to park, to pay, to get service, to obtain information. Don’t waste one precious second of a customer’s time or you’ll probably never hear from that customer again. Customers know that time is life, and now, you do, too