Amy C.Edmondson

Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.
—Attributed to Viktor E. Frankl

growth mindset, which views challenging tasks as opportunities to learn and grow, leads children to persist longer in difficult tasks. Moreover, these children learn more than their counterparts. Unfortunately, after a few years of socialization in most school systems, the performance frame becomes the default

But a much-smaller group of kids had internalized a different belief; they saw the brain as a muscle: improved by use. Taking on challenging tasks, they understood, would make them smarter. This growth mindset allowed them to experience failure with curiosity and determination.

Human emotions, hardwired in the thalamus and amygdala, are activated by our evaluations of external stimuli—not by the stimuli themselves.

helping people and organizations learn so they can thrive in a world that keeps changing

Success is stumbling from failure to failure with no loss of enthusiasm.
—Winston Churchill

Error implies that there was a “right” way to do it in the first place. Intelligent failures are not errors. This book will elaborate on this and other vital distinctions that we must make if we wish to learn to put failure to good use

Maybe the good teams, I suddenly thought, don’t make more mistakes, maybe they report more

They swim upstream against the widely held view of error as indicative of incompetence, which leads people everywhere to suppress acknowledging (or to deny responsibility for) mistakes

better teams probably don’t make more mistakes, but they are more able to discuss mistakes