Did you know that most of the relationship problems we face every day in business, romance, friendship and family all stem from the wrong way we think and manage our emotions during critical situations?

Our days are dominated by impulsiveness, lack of dialogue and repressed feelings that always seem to explode at the wrong time.

The good news is that there is a skill that, once learned, can ensure more serene and rewarding relationships without the slightest effort.

We are, of course, talking about Emotional Intelligence.
In this book you will learn

— to understand why you just can't help but react impulsively and emotionally to critical situations

— how to manage moments of stress and conflict situations without causing trouble (very often irreversible)

— Recognize emotions and embrace them to the best of your potential to improve relationships with friends, partners and co-workers

The bad news is that until now you have not been aware of the potential of your emotions, especially the negative ones. You haven't learned how to manage them, and by navigating them by sight, you've often fallen victim to what's called “emotional hijacking.” Think about how much damage your impulsive reactions may have caused in the past.

Chances are you'll continue to act this way throughout your life. It's not your fault, and many people do it without qualms — this is a subject they don't teach in school.

However, it's time to start managing your emotionality better.
Thanks to this book

— you'll learn how to better manage your relationships, better understand others and free yourself from the weight of the “unspoken” that often clings to you and generates suffering

— You will learn to have greater self-awareness.

— you will be able to achieve tangible results in record time because believe me, it takes very little to achieve a mammoth improvement.

Your friendships, relationships, work and family can finally reach the next step: the one where emotions are expressed in the best possible way: in a calm, reasoned and functional way.

In the text there are many insights on the topics of active listening, improving charisma, improving relationships as well as a useful glossary of emotions that will help you to reach the perfect emotional balance and self-realization.

TABLE OF CONTENTS

Dedication

Introduction to emotional intelligence

Three main definitions

The Emotional Brain

Why do we act emotionally?

What is emotional hijacking?

How to strengthen your emotional intelligence and increase your IQ

Strategies for self-awareness

How to become socially aware

How to manage your relationships

10 exercises to strengthen your team's emotional intelligence

Final thoughts

Selected Chapters of Active Listening

Improve your active listening skills

Common barriers to active listening

Selected chapters of Communication and Relations

Can you recommend daily exercises I can do to improve my charisma and be more confident?

What does a good conversation consist of?

What to do when you have difficulty talking to people?

Glossary of emotions and human needs

Arcadia Publishing