Andrew Grove

To make an assessment less difficult, a supervisor should clarify in his own mind in advance what it is that he expects from a subordinate and then attempt to judge whether he performed to expectations. The biggest problem with most reviews is that we don’t usually define what it is we want from our subordinates, and, as noted earlier, if we don’t know what we want, we are surely not going to get it.

the performance rating of a manager cannot be higher than the one we would accord to his organization

To make sure you’re being heard, you should watch the person you are talking to