Sharlyn Lauby is the president of ITM Group Inc. (http://www.itmgroupinc.com), a consulting firm that focuses on developing training solutions that engage and retain talent in the workplace. A 22-year business professional, Sharlyn was vice president of human resources for one of the world's largest organizational consulting firms prior to starting ITM Group. She has designed and implemented highly successful programs for employee retention, internal and external customer satisfaction, and leadership development. She is a recipient of the Human Resources Professional of the Year Award presented by the Human Resource Association of Broward County (HRABC) and the Sam Walton Emerging Entrepreneur award, which recognizes women business owners for their community contributions. She is also the author of the blog HR Bartender (http://www.hrbartender.com), a friendly place to talk about workplace issues. The blog has been recognized as one of the Top 10 Business Blogs Worth Reading by the Society for Human Resource Management (SHRM). Publications such as Reuters, The New York Times, ABC News, and The Wall Street Journal have sought out her expertise on topics related to human resources and the workplace. Her personal goal in life is to find the best cheeseburger on the planet.