What happens to a man who has his ear pressed to the lives of others but not much life of his own? When Stephen Donaldson joins The Institute, he anticipates excitement, romance and new status. This becomes a reality when he is assigned a new case: PHoeNIX, in which he becomes mesmerized by the voice of the target's wife. Dangerously in love and very lonely, Stephen sets himself up for a vertiginous fall that will forever change his life.